MYIO is your RRC Client Portal ​

New clients: please use the link sent to you via email or text to set up your Client Portal.

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For new clients of Rum River Counseling: If you haven’t met with your therapist yet, MYIO will help you onboard and prepare you for your first session. We’ll make it easy for you to get all the information you need to start your provider relationship online, so you don’t have to fill out paperwork in the office when you arrive.

MYIO helps you stay connected. Within the portal, you can:
• Complete Assessments
• Communicate with your therapist
• View your appointments 

We care about your security. The MYIO app and web browser are HIPAA-compliant and backed by market-leading secure cloud infrastructure.

For questions regarding MYIO, please reach out to your therapist or our registration team ([email protected])! We look forward to offering you an improved portal experience with MYIO. 

Current clients: click or scan the QR code to access the Client Portal 

This link is for clients with active portal accounts.

Any legal name changes or insurance changes/updates MUST continue to use our Registration Update Form.

​Our form has more detail that we need for updating your account fully and ensuring that claims are processed accurately. Thank you!

Registration update form

​If you update your credit card in the Patient Portal, the cardholder must also complete our Credit Card Authorization Form.

CC Auth Form