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  • Home
  • New Clients
  • New Appointments
  • Our Services
    • Teletherapy >
      • Google Meet
    • Relationship Therapy
    • Trauma Therapy
    • Play & Art Therapy >
      • Art Therapy Group
    • Animal Assisted Therapy
    • Perinatal Anxiety and Mood Disorders (PMADS)
    • Life Coaching
  • Our Locations
    • Andover Office
    • Blaine Office
    • Plymouth Office
    • St. Paul Office
    • Elk River Office
    • Teletherapy Providers
  • Our Therapists
  • Current Clients
  • Crisis Info
  • Contact Us
    • Provider Referrals
  • Client Portal
  • RRC Swag
  • Join our team!
  • Staff Login
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YOUR CART

Client Portal

MYIO is your RRC Cient Portal ​

PictureThis link is for clients with active portal accounts.
On November 2, Rum River Counseling's Client Portal will become MYIO.

MYIO will be available to you as a mobile app and via desktop or mobile browser. The new interface will improve on existing Client Portal functionality but will offer a new modern look and feel!

For current clients of Rum River Counseling: if you have an existing portal username and password, your existing login will work with the new portal!

For new clients of Rum River Counseling: If you haven’t met with your therapist yet, MYIO will help you onboard and prepare you for your first session. We’ll make it easy for you to get all the information you need to start your provider relationship online, so you don’t have to fill out paperwork in the office when you arrive.

MYIO helps you stay connected. Within the portal, you can:
• Complete Assessments
• Communicate with your therapist
• View your appointments 

We care about your security. The MYIO app and web browser are HIPAA-compliant and backed by market-leading secure cloud infrastructure.

For questions regarding MYIO, please reach out to your therapist or our registration team (registration@rumrivercounseling.com)! We look forward to offering you an improved portal experience with MYIO. 

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Any legal name changes or insurance changes/updates MUST continue to use our Registration Update Form.

​Our form has more detail that we need for updating your account fully and ensuring that claims are processed accurately. Thank you!
Registration update form
​If you update your credit card in the Patient Portal, the cardholder must also complete our Credit Card Authorization Form.
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CC Auth Form

Andover       Blaine       Plymouth       St. Paul       Elk River       Teletherapy

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​
​Rum River Counseling

Main Office
1875 Station Parkway
Andover, MN  55304

Phone: (763) 482-9598
​Fax: (612) 235-6447
Email: registration@rumrivercounseling.com

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We are here for you in times of need. Contact us today!

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Disclosures

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Terms of Use
HIPAA
​Clinical staff of Rum River Counseling, Inc., but, with limited exceptions, are independent practitioners who are not employees or agents of Rum River Counseling, Inc., . The facility shall not be liable for actions or treatments provided by clinical staff.

​Model representations of real patients are shown. Actual patients cannot be divulged due to HIPAA regulations.
​This site is presented for information only and is not intended to substitute for professional medical advice. Presentation and Design ©2004-2022 Rum River Counseling, Inc. All Rights Reserved.