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YOUR CART

​Crisis Information

​Rum River Counseling provides out-patient mental health care.
​Therapists are NOT available for crisis care or after-hours emergencies.
 

​If you or someone you know is experiencing a mental health crisis and you need help, you can contact any of the following crisis hotlines. If you or another person is in immediate danger, you should call 911 for emergency services.
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​Minnesota Crisis Info.

​Mental Health Crisis Services Get One Phone Number Media Release: Jan. 10, 2018
​(Info courtesy of: http://www.namihelps.org/support/crisis-resources.html)
​
As announced at the end of September, DHS has been testing a new phone number to connect people to mental health crisis services. Testing of this number in the metro area has been completed, and the pilot of the new crisis number is now getting underway.

Starting Monday, January 8, individuals and service providers in the Twin Cities metro area, calling from a cell phone, can call one number — **CRISIS (**274747)  — and have their call seamlessly forwarded to their county mental health crisis team.

At this time, **CRISIS is being piloted in the metro area only. The counties in the **CRISIS pilot are Anoka, Carver, Dakota, Hennepin, Ramsey, Scott and Washington. Eventually, **CRISIS will replace a list of 30 county crisis numbers across the state. As the system rolls out, a landline 800 number will be added for people without cell phones, especially in rural areas.

Note that during the pilot, in order not to miss any calls, if an individual outside of the metro area calls the number they will be routed to their local team as well. However, data collection will be focused on the metro area at this time. Also important is that the contractor was only able to set boundaries based on county lines not the reservations. Individuals will need to continue to dial the current number if they hope to reach a tribal team.

Please contact Dominique.jones@state.mn.us with any questions.

​National Hotlines

​National suicide prevention numbers funded by United States Department of Health and Human Services – Substance Abuse and Mental Health Service Administration (SAMHSA): 

1-800-SUICIDE (1-800-784-2433) - www.hopeline.com

1-800-273-TALK (8255) - www.suicidepreventionlifeline.org

Department of Veterans’ Affairs (VA) - www.mentalhealth.va.gov
Veterans can call 1-800-273-TALK (8255) and press "1" to reach the VA hotline

Suicide Prevention & Support for GLBTQ Youth 
http://www.thetrevorproject.org/educators-and-parents/resources
Rejection and peer pressure can often lead to thoughts of suicide. The Trevor Project offers a 24-hour helpline for gay and questioning teens: toll free 866-488-7386.

​Suicidal Thoughts & Autism: Resources & How to Help

​https://www.elemy.com/studio/mood-disorders/autism-and-suicidal-thoughts

​(From MN DHS – Mental Health Update)

​Minnesota Mental Health Crisis Services
​It used to be that when you or a loved one had a mental health crisis, the only option was to call 911. Often this resulted in a police, not a health care, response. Now in Minnesota, across the state, there are mental health crisis services.  

The crisis teams, made up of mental health professionals, can travel to the individual’s location and assess the situation. They help the individual through the crisis by providing stabilization services, intervention services, crisis prevention planning, referral to other professionals (including in some areas rapid access to psychiatrists) and follow-up services.

The crisis teams are available by phone 24 hours a day, seven days a week. NAMI members are urged to call them when someone is suicidal, psychotic, exhibiting out of control behavior or threatening to harm themselves or others. In some areas there are also crisis homes, where adults can stabilize without going to a hospital or emergency room.

It is a good idea to know the phone number ahead of time of the crisis team in your community. A listing of teams is available below.

• Metro Area Mental Health Crisis Response
Anoka: 763-755-3801, Carver/Scott: 952-442-7601
Dakota: 952-891-7171, Washington: 651-777-5222
Ramsey: adults - 651-266-7900, children - 651-266-7878
Hennepin: adults - 612-596-1223, children - 612-348-2233

• Urgent Care for Adult Mental Health (Ramsey, Dakota and Washington counties)
402 University Ave. E., St. Paul - Walk-ins Welcome - 651-266-7900, also is a 24/7 Mobile Crisis Team and Crisis Phone Line
Monday - Friday 8:00 a.m. to 9:00 p.m.
Saturday - Sunday 11:00 a.m. to 3:00 p.m.
• Adult Mental Health Crisis Response Contacts by County
• Children's Mental Health Crisis Contacts by County
• Crisis Text Line (https://www.crisistextline.org/) refers many texters to dozens of other organizations, depending on the issue they are struggling with. Text 741741.
• National Suicide Prevention LifeLine - Get Help Online, here.  1-800-273-TALK (8255)
• Metro Children's Crisis Response Phone Numbers and Information, here.  Note: The Ramsey County Children's Crisis Response number has changed to 651-266-7878. 
• Mental Health Mobile Crisis Teams,  Fact sheet here.
• Mental Health Crisis Planning for Adults (Feb. 2016) - Download booklet, here.
• Mental Health Crisis Planning for Children (Feb. 2016) - Learn to recognized, manage, prevent and plan for your child's mental health crisis. Download booklet, here.
• Minnesota Health Care Providers Directory, here.
• Hennepin County 2015 Adult Mental Health & Chemical Health Services Directory, here.
Ramsey County Housing & Shelter Information - Coordinated Access to Housing and Shelter: 651-215-2262.

Minnesota LinkVet  
http://www.minnesotaveteran.org/linkvet.htm
1-888-LinkVet (1-888-546-5838)
​
Anoka County
People Incorporated Riverwind Crisis Response Services (Adults & Children)
763-755-3801 

Hennepin County/Minneapolis
Hennepin County Medical Center – Acute Psychiatric Services (APS)
Assessment & Referral – 612-873-3161
Suicide Hotline – 612-873-2222
www.hcmc.org/depts/psych/cic.htm

Hennepin County COPE - Community Outreach for Psychiatric Emergencies
612-596-1223 
www.co.hennepin.mn.us

Ramsey County/St. Paul
Ramsey County Adult Mental Health Services - Crisis Services (24/7)
Information & Referrals – 651-266-7890
Crisis Line – 651-266-7900
www.co.ramsey.mn.us/hs/mhc/AdultMentalHealth.htm

Regions Hospital Emergency Center (24/7) 
651-254-1000
651-254-3285 TDD
www.regionshospital.com/Regions/Menu/0,1640,3167,00.html
Scott-Carver County
Scott/Carver Crisis Team
952-442-7601
http://www.co.carver.mn.us/departments/CSS/Intake_MHCrisis.asp

Washington County
Washington County Adult Mental Health Services – 651-777-4455
Referrals – 651-430-6484
Crisis – 651-777-4455
www.co.washington.mn.us/info_for_residents/community_services/adult_mental_health_services

​"When action
meets compassion,
lives change."

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​Rum River Counseling

Main Office
1875 Station Parkway
Andover, MN  55304

Phone: (763) 482-9598
​Fax: (612) 235-6447
Email: registration@rumrivercounseling.com

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We are here for you in times of need. Contact us today!

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Disclosures

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Terms of Use
HIPAA
​Clinical staff of Rum River Counseling, Inc., but, with limited exceptions, are independent practitioners who are not employees or agents of Rum River Counseling, Inc., . The facility shall not be liable for actions or treatments provided by clinical staff.

​Model representations of real patients are shown. Actual patients cannot be divulged due to HIPAA regulations.
​This site is presented for information only and is not intended to substitute for professional medical advice. Presentation and Design ©2004-2022 Rum River Counseling, Inc. All Rights Reserved.